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TERMS & CONDITIONS

At Ant Gio Jewelry, we prioritize exceptional customer care to ensure your satisfaction and build long-lasting relationships. Our commitment to providing the highest level of service is reflected in our terms and conditions. We strive to address your needs promptly, attentively, and with the utmost professionalism.

Communication:

We believe that effective communication is the foundation of a successful customer relationship. We are readily available to answer your questions, provide guidance, and address any concerns throughout your journey with us. Our team is committed to maintaining clear, transparent, and open lines of communication, keeping you informed at every step of the process.

Quality Assurance:

We take immense pride in the quality and craftsmanship of our jewelry. Each piece is meticulously crafted with attention to detail and undergoes rigorous quality control procedures to ensure that it meets our high standards. In the unlikely event that you encounter any issues with your purchase, our dedicated customer care team will work diligently to resolve the matter to your satisfaction.

Custom Orders:

For custom orders, we understand the importance of your unique vision and desires. Our team will collaborate closely with you, providing personalized attention and involving you in the design process. We aim to bring your dream piece to life, exceeding your expectations and ensuring that you are fully involved and engaged throughout the customization journey.

Privacy & Safety

PRIVACY & SAFETY

We respect and prioritize the privacy and confidentiality of our customers. Any personal information shared with us is treated with the utmost care and in compliance with applicable privacy laws and regulations. We take all necessary measures to protect your data and maintain the highest level of security throughout our interactions.

Data Protection: We adhere to strict privacy policies and practices to safeguard any personal information you provide to us. We collect only the necessary data required to process your orders, provide personalized services, and maintain effective communication. Your information is securely stored and handled in accordance with applicable data protection laws, and we do not disclose or sell your data to third parties without your explicit consent.

Secure Transactions: We prioritize the security of your financial transactions. Our website and online payment systems utilize industry-standard encryption technologies, ensuring that your sensitive payment information is transmitted securely and remains confidential. We continuously update and review our security protocols to protect against unauthorized access, data breaches, and fraudulent activities.

Confidentiality: We understand the significance of confidentiality when it comes to custom jewelry orders and personal preferences. Any discussions, design consultations, and specific requests are treated with the utmost discretion. Our team of professionals is bound by strict confidentiality agreements, and we take great care to maintain the privacy of your unique designs, ideas, and personal stories.

Secure Packaging and Shipping: To ensure the safety of your jewelry during transit, we employ secure packaging methods that protect against damage and theft. We partner with reputable shipping carriers that offer reliable tracking services and insurance options for added peace of mind. You can trust that your precious pieces will be delivered securely and discreetly to your designated location.

PAYMENT METHODS

  • Credit / Debit Cards

  • Zelle/Cashapp

  • PAYPAL

  • Offline Payments

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